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About Holt JCB

A privately run family business, Holt JCB has over 45 years experience of selling JCB equipment and providing after sales services, making it one of the oldest and longest running JCB dealers in the world.

Speak to our team
Holt JCB Depot Sign

A message from Andrew, our Managing Director

We’re a people business.

The relationships we build with each of our customers is of utmost importance to us, which is why we invest in our staff and processes to ensure every time you're in contact with any one of us you receive a first-class service. 

I am immensely proud to work with such a dedicated team of people, whose knowledge of the full catalogue of JCB products is incredible. Their commitment to understanding a customer’s requirements and then delivering the best product or service solution is unwavering. 

As we continue through our fifth decade, my business partner Finance Director Mike Winton and I look forward to sharing many more successes with our staff. Alongside continuing to build long lasting relationships with you, our customers, many of whom we are pleased to call friends.

Best wishes,

Andrew Shields, Managing Director

Our aims

Our corporate objective of "growing our business by delighting our customers" is supported by our primary aim of ensuring that we deliver first-class customer care so that you, our customers, make Holt JCB your supplier of choice.

We have clear commitments that are identified in both our service proposition and our sales customer charter, as well as to maintain JCB as the market leader in the sale and support of construction machinery in the UK.

We aim to ensure that all machines supplied by Holt JCB are supplied with an extended warranty and service contract, providing our customers with the peace of mind that their investments are in safe hands. In order for us to meet these expectations, we have ensured that our service proposition and "sure price service" pricing are not only competitive, but offer one of the most comprehensive services in the market today.

Our Promises

The services we provide help to set us apart:

  • You can contact us 24 hours a day, seven days a week.
  • We will support you through the entire buying process, from application advice to onsite delivery and installation.
  • We will happily service your machine in the evening or over a weekend.
  • We will contact you with timely reminders about the maintenance schedule for your machine(s).
  • We will complete a visual Machine Health Check every time we visit your site, as part of our preventative maintenance culture.
  • We take the time to discuss all your service and warranty needs to optimise a “First Time Fix.” 
  • We will provide clear and comprehensive details about all maintenance or servicing work completed on your machine(s).
  • We expect to have an 87%* off-the-shelf availability for genuine JCB parts. Where we do not have the required part in stock, we are able to obtain this on a next day service.
Holt JCb Swindon Depot map

Customer testimonials

“We have a very good working relationship with Holt JCB, our local dealer. It's the whole package they support us with, supplying us good equipment, the back up, the service. It's really good to know they're on our side.”

Simon Tomblin - Managing Director, Rocket Rentals

“I get on with Holt JCB really well. They've been great, they've got all the parts when we needed them and they service as and when we need them to do it.”

Rupert Arneil - The Cotswold Group Ltd.

“Fantastic thing Livelink is, shows you everything you need to know.”

Peter Andrews - Andrews Plant